AT&T outage caused by software update, company says. They have “restored wireless service to all our affected customers.”
A temporary disruption in the AT&T network affected customers in the U.S. on Thursday, and AT&T has clarified that it was due to a software update. The company assured that it was not a cyberattack but resulted from an incorrect process during network expansion.
In a statement to ABC News, AT&T stated, “We are continuing our assessment of today’s outage to ensure we keep delivering the service that our customers deserve.” Preliminary information from reliable sources indicates that the software update did not go as planned.
It’s important to note that there was no malicious intent or wrongdoing involved in the incident, as per sources. The disruption was not caused by an external actor, and AT&T routinely conducts updates as part of its regular procedures. The company remains committed to evaluating the situation and ensuring the continued delivery of quality service to its customers.
So, AT&T had a bit of a hiccup – some customers were dealing with wonky wireless service. They even suggested using Wi-Fi for calls, like the good old days. But don’t fret, they sorted it out, and the network is back to its usual self.
In a follow-up message, AT&T apologized for the inconvenience and promised they’re on it to make sure it doesn’t happen again. Nice to know they’re looking out for us.
There were rumors floating around about a possible cyberattack or hack. The FBI, DHS, and their crew were on the case, checking if it was a tech glitch or something fishy. As of the latest update from the Cybersecurity and Infrastructure Security Agency (CISA), they’re scratching their heads a bit – no signs of foul play, and the cause of the hiccup is still a mystery.
Good ol’ FCC is having a chat with AT&T to figure out what went wrong. John Kirby, the National Security Communications Advisor, spilled the beans that DHS and the FBI are teaming up with tech geeks to crack this case wide open.
Police departments and towns were waving the red flag about a nationwide AT&T outage. They were like, “Yo, folks, if you need 911, try a landline or get your buddy to make the call.” It was a bit chaotic.
CISA kept mum about the situation when ABC News came knocking for a comment. Maybe they’re still piecing together the puzzle.
AT&T, with its zillion customers, caters to both mobile and broadband needs. On the other hand, Verizon and T-Mobile claim their networks are chill, but reaching folks on AT&T might be a bit tricky. It’s like the digital version of saying, “Can you hear me now?”